Understand the Consumer Laws That "Protect" Your Customers
Go to your state's website. Search the term, "consumer protection." You may be surprised at the breadth of protections, prohibited practices, anti-trust issues, and the like that are outlined.
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Think of the negative publicity that can come from a local news story outlining your failure to follow what your state considers, "fair trade practices."
Many states have implied warrantee laws that require retailers and manufacturers to repair or replace goods well beyond the manufacturer's warrantee. Unfair trade practices are a web of rules that can trip you up in your dealings with customers, causing you legal expenses and negative press.
Go to your state's website. Search the term, "consumer protection." You may be surprised at the breadth of protections, prohibited practices, anti-trust issues, and the like that are outlined.
- Hide quoted text -
Think of the negative publicity that can come from a local news story outlining your failure to follow what your state considers, "fair trade practices."
Many states have implied warrantee laws that require retailers and manufacturers to repair or replace goods well beyond the manufacturer's warrantee. Unfair trade practices are a web of rules that can trip you up in your dealings with customers, causing you legal expenses and negative press.
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